Refund Policy

Our Commitment to Satisfaction

At Jasbeautysupplies, we strive to ensure that our customers are completely satisfied with their purchases. However, if you are not satisfied with your purchase for any reason, please review our policy on refunds and returns.

Policy Duration

Refunds and exchanges can only be made within 30 days of receiving your order. Items returned after 30 days will not be eligible for a refund or exchange.

Conditions for a Valid Return

• Item must be in the original packaging.

• Item must be unused and in the same condition that you received it.

• A receipt or proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

• Custom-made or personalized items.

• Clearance items marked as final sale.

• Items that have been worn or altered.

Initiating a Return

To initiate a return, please contact our customer service team at [email protected]. Provide your order number and the reason for the return. We will guide you through the steps to return the merchandise.

Refund Process

Once we receive your returned item, we will inspect it and notify you of the receipt of your returned item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Exchanges

If your item is defective or damaged, we are happy to exchange it for the same item. Please contact us at [Your Customer Service Email] to arrange an exchange.

Shipping Costs for Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.